Refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop4seasonsclothing@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop4seasonsclothing@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Restocking Fees
Restocking fees may be charged when merchandise is returned without the box, bag, worn/damaged, care label removed, etc. Restocking fees may also be charged if merchandise is returned without all the original packaging. Restocking fees are deducted from the customer's refund on original purchase when an item is returned.
Exchanges
Orders can be exchanged within 15 days of the order being placed.
In certain situations, we may be able to exchange damaged or mislabeled items may be exchanged for the proper item or size for free within 15 days of the order being placed. Please note, we are unable to provide exchanges for international orders. For international exchanges, we ask that you initiate a return and place a replacement order. You can contact shop4seasonsclothing@gmail.com to initiate your return.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.